Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at help@podlyft.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Pratyasha Fashion Galaxy (OPC) Private Limited
Attn: Returns
RMA #
Salt Lake Electronics Complex, Plot No.A1/1&2
Block-GP, Sector-V
Kolkata, West Bengal 700091
India
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least ten (10) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● If a customer wishes to return or replace an item after the 14-day return period from the date of receiving the order, they may do so; however, the customer will be responsible for the return shipping costs associated with the return or replacement. The amount for return shipping will vary based on the specific item ordered and the customer’s location. Please note that under these circumstances, no refunds will be issued for the returned items. Customers are only eligible to replace items under this policy.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(+91)18001800550
help@podlyft.com