Customer Help Center – PodLyft Support
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PodLyft Help Center
Find answers to your questions, quickly.
Frequently Asked Questions
Orders & Shipping
How long does it take to receive my order?
Orders are processed within 1–3 business days. Delivery time within India is typically 4–7 business days.
Do you ship internationally?
Currently, PodLyft ships only within India.
Will I receive all my items in one package?
Yes, unless an item is out of stock or shipped from a different facility, we try to pack everything together.
Returns & Exchanges
What is your return policy?
You may request a return or exchange within 14 days of delivery, provided the product is unused and in original condition.
Are all products eligible for return?
Custom-printed items are not eligible for return unless they arrive damaged or incorrect.
How do I initiate a return?
Email us at support@podlyft.com with your order ID and reason. We’ll guide you through the next steps.
Custom Apparel & Sizing
How do I find the right size?
Check our detailed Size Guide available on every product page. If in doubt, go one size up for a relaxed fit.
What is GSM in fabric?
GSM (grams per square meter) indicates fabric thickness. A higher GSM means a thicker, more durable fabric.
Payments & Account Help
What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Wallets.
Why did my payment fail?
Check your internet connection or try a different payment method. If the issue persists, contact your bank or email us.
Can I place an order without creating an account?
Yes! We offer guest checkout for faster shopping.
Return Policy Summary
- Return window: 14 days
- Products must be unworn, unwashed, with tags
- Custom items are non-returnable
- Start a return by emailing support@podlyft.com
Shipping Information
- Shipping available only within India
- Orders dispatched in 1–3 business days
- Delivery typically takes 4–7 business days
Size Guide & Fabric Info
Find the perfect fit with our Size Guide.
Most PodLyft T-shirts range from 160–180 GSM, ideal for comfort and durability.
Payment & Checkout Help
- Accepts UPI, Cards, Net Banking, Wallets
- All payments are secure
- Coupon codes can be applied on cart or checkout page
Account & Login
- Password reset via login page
- Update your shipping address in the account dashboard
- Guest checkout is supported
Contact Us
Email: support@podlyft.com