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PodLyft FAQs: Custom T-Shirts & Eco-Friendly Printing

Frequently Asked Questions

General Questions

What is PodLyft?

PodLyft is a custom-printed apparel brand offering custom-designed and printed t-shirts, hoodies, and Sweatshirts for men and women. We specialize in high-quality DTG (Direct-to-Garment) printing for unique and stylish clothing.

How does PodLyft work?

You browse our curated collections of unique, artist-designed apparel, choose your favorite product, place an order, and we print and ship it to your door — all on demand. No customization is needed.

Where is PodLyft based?

We are based in India and operate under Pratyasha Fashion Galaxy OPC Private Limited.

Do you offer international shipping?

No, we currently do not offer international shipping. We ship exclusively within India.

Product & Customization

What types of products do you offer?

We offer custom T-shirts, hoodies, sweatshirts, tank tops, and more for men and women. New products are added regularly.

Can I upload my own design?

No, PodLyft does not offer custom design uploads. We focus on exclusive, pre-designed apparel created by our in-house design team to ensure quality and consistency.

Can you help me design something?

Absolutely. We offer professional design assistance for individuals and businesses. Contact us at https://podlyft.com/contact-us/ to get started.

What printing methods do you use?

We primarily use DTG (Direct-to-Garment) printing, which provides vibrant colors and long-lasting prints.

Are your products sustainable or eco-friendly?

Yes, our production model is eco-conscious. We only print what is ordered, reducing waste, and use water-based inks.

Ordering & Payments

How do I place an order?

Simply choose a product, customize it, add it to your cart, and complete the checkout process.

What payment methods do you accept?

We accept major credit/debit cards, UPI, wallets, and net banking through our secure payment gateway.

Can I modify or cancel my order after placing it?

Since we begin production quickly, order changes/cancellations are only possible within 1 hour of purchase.

Is there a minimum order quantity?

No, there’s no minimum order requirement. You can purchase a single item or as many as you like — perfect for personal use.

Shipping & Delivery

How long will it take to receive my order?

Production usually takes 5–7 business days. Delivery within India takes 5–7 days.

How much does shipping cost?

Shipping rates vary and are calculated at checkout. To know more, check our detailed Shipping Policy at https://podlyft.com/shipping-policy/.

Can I track my order?

Yes, you’ll receive a tracking number by email once your order ships.

What if my order is delayed?

Delays can happen during high-volume periods. If your order is significantly delayed, please contact our support team.

Returns, Refunds & Issues

What is your return policy?

Since items are made to order, we do not accept returns for size or style changes. However, we will replace items that are defective or damaged. Check our return policy at https://podlyft.com/return-policy/.

My item arrived damaged — what should I do?

Contact us within 7 days with a photo of the damaged product, and we’ll send a replacement or issue a refund.

Can I exchange an item for a different size?

We do not offer exchanges for size issues due to the custom nature of our products. Please check the size chart before ordering.

Technical & Account Support

Do I need to create an account to order?

You can check out as a guest, but creating an account allows you to track orders and save your preferences.

How do I contact customer support?

You can reach us via email at support@podlyft.com or use the contact form on our website.